Trans Health Hub – Web Development (Extended)

Published October 29, 2021
Language English

Terms of Reference

Proposal for: Trans Hub Project – Web Development

Location: Remote

Timeline: November – December 2021

Reporting to: APTN RFP Submission
Deadline: 07 November 2021 22 November 2021

About us:

The Asia and Pacific Transgender Network (APTN) was launched in 2009, with transgender people from various Asia and the Pacific countries acoming together to champion the health, legal and social rights of trans people. Over the years, APTN has worked to build relationships with trans communities, organisations, governments, healthcare providers and other key stakeholders throughout the region. APTN’s work, reports and publications have helped guide social policy reform and human rights advances for trans people in many countries in the region. APTN is a leader in advocating for the health and rights of trans and gender diverse people throughout Asia and the Pacific.


APTN will establish an online learning hub/platform to host trans health specific information in the Asia Pacific Region, such as a map/directory of trans-competent and trans-friendly healthcare providers, our Trans Health and Rights Modules, and community resources including our Trans COMP CBM Tools, and Trans Health Factsheets. This site will serve as a knowledge sharing, learning and training platform for healthcare providers, outreach workers, trans peer providers, trans health activists, and community members themselves.

APTN will create a directory of trans-competent and trans-friendly healthcare providers, across all disciplines.  This map will be a useful resource for community members themselves to find providers in their area, particularly for HIV and sexual health services, mental healthcare, and gender-affirming care.

APTN’s online health hub/learning platform will be hosted in a different domain from APTN’s website, and will be modeled after successful learning hubs including ACON’s Trans Hub (a platform for all trans and gender diverse people in NSW, their loved ones, allies and health providers). Given the dearth of information in regards to trans health needs and issues in the region, APTN’s own learning hub will address the gaps in knowledge, trainings, and resources on transgender health specific to this region.


The APTN online “Trans hub” platform will allow the different audiences and communities to have better online access to multiple and valuable resources curated by both APTN and the community itself. In this early first version we will initially focus on the Health module, providing the user access to our Trans Health and Rights e-learning modules (EL) and the Trans Health Directory (THD). We plan to do a controlled launch just for our selected users, as we want to collect specific feedback from our partners before our planned public launch later on next year.

Scope of Work:

The service provider will work closely with the APTN team to build the website hub platform from the ground up, covering setting up the website and domain, adding core pages, the EL module and THD module.

The Design work will be done in coordination with the Designer and sign off will be required before proceeding to development. The service provider will work in coordination with the APTN team to integrate the Information Architecture for the website, with a list of all pages, sections, subsections, and general functionality. This includes things like navigation, head/footer, and page by page goals & structure planning. Hosting will be sourced and set up for the requested domain following APTN team instructions. Maintenance of the website will fall to APTN at the conclusion of the project.

Tasks and Deliverables include the following:

The duration for this website consultancy agreement and period of engagement is within  Nov 2021 to Jan 2022 to deliver the following tasks:

  • Setup domain linking and hosting on the platform we will agree to select (Squarespace).
  • Mapping website structure and Information Architecture Development of the Website (7 pages, Home, Health Information, E-Learning, Health Directory, About, Contacts)
  • Work and coordinate with the Designer to integrate the Website design elements
  • Integrate video site from Thinckific in the E-Learning module section
  • Testing and QA of the website on different browsers (Mobile/Desktop) to assess that all the functionality is working correctly.
  • Provide Training and guidance to staff to maintain and update the website.
  • Provide Website backup copy.
  • Deliver a working and live website with the basic functionality agreed, mainly the EL and THD modules.


The final deadline for submission of the website is xxx. The project timeline and specific dates are to be proposed by the consultant.

No.TaskExpected Date
1APTN to share all relevant reading materials and available contentsMid Nov 2021
2Project Initiation Kickoff Call with APTN TeamMid Nov 2021
3Mapping website structure and Information Architecture DevelopmentEnd Nov 2021
4Work and coordinate with the Designer to integrate the Website design elementsEnd Nov 2021
5Integrate videos from Thinckific in the E-Learning module sectionEarly Dec 2021
6Testing and QA of the website on different browsers (Mobile/Desktop) to assess that all the functionality is working correctly.Mid Dec 2021
7Submit final version to APTNEnd Jan 2022

Qualification or specialised knowledge/experience required:

  • Proven experience in the production of websites, online content management and video delivery
  • Proven experience in developing educational and training platforms (Health and Public Sector is an advantage)
  • Excellent command of both written and spoken English along with local language(s)
  • High level of self-motivation and at ease working independently when necessary
  • Prior experience working with non profit and NGOs is an advantage

APTN is an Equal Opportunities Employer. APTN adheres to a fair recruitment process, regardless of any individual or group characteristics, including gender identity, gender expression, sexual orientation, sex characteristics, race, age, disability, ability, economic status, national origin, religion, ethnicity, and historical, cultural and geographic experiences.

Lesbian, gay, bisexual, intersex persons, transgender and gender non-binary persons, and persons from the Global South are especially encouraged to apply.

Appointed consultant must complete a Conflict of Interest and Confidentiality Declaration.

How to Apply

Applications should include:

  • Proposal
  • Portfolio
  • CVs
  • Names and short bio of designated team member(s)
  • Timeline
  • Price and validity

Interested applicants to submit all of the above to  with the header “Proposal for Web Development for Trans Hub” by 7th November 2021 22th November 2021. Only shortlisted applicants will be contacted.